In home improvement, trust travels street by street. Genion turns every completed job into a review, a referral, and a piece of local content — systematically, across every location in your network.
Home improvement is one of the highest-referral categories in consumer spending. A satisfied customer doesn't just come back — they tell their street. Most networks have no system to capture that.
The gap between who would recommend you and who actually does — that's your growth opportunity. Genion closes it.
Genion activates your customer relationships at the moment they're strongest — right after a great installation. Reviews, referrals, and local content generated automatically, at every location.
Every finished job triggers an automated, brand-safe request for a review. The right platform, the right time, the right message — without your team having to ask.
Satisfied customers are prompted to refer at exactly the right moment. Referrals are tracked, attributed, and reported — so you know which locations are generating growth from their existing customers.
Customer stories and UGC are structured and deployed to social and local search — building each location's reputation in its own market, consistently and on brand.
Genion gives network executives what individual location tools can't — a single view of trust and advocacy performance across every franchise, every region, every brand.
See review velocity, referral rates, and content output across every location. Identify your top performers and your gaps — in real time.
Every review request, referral prompt, and piece of UGC is on-brand and compliant. HQ sets the standard — the platform executes it at every location.
When a location's trust activity drops, you see it immediately — before it becomes a reputation issue or a franchisee problem that reaches head office.
Not theoretical scores. Actual reviews generated, referrals made, local content published — benchmarked across your network and tied to commercial outcomes.
The Genion Trust Score gives every location — and the whole network — a single, real-time metric that reflects actual customer advocacy. Not a survey score. A commercial performance indicator.
Volume, rating, and recency of reviews across Google, Facebook, and industry platforms — at every location.
Real referrals tracked and attributed — not intentions. Measured per location, per installer, per region.
Customer stories published to social — reach, engagement, and local brand presence built automatically.
Wherever a completed job creates a happy customer, Genion turns that moment into network growth.
High-value, high-referral. Every install is a conversation starter on the street.
Neighbours notice. Referrals are natural. Genion makes them systematic.
The ultimate visible improvement. Let your customers' reviews do the selling.
Repeat and referral driven. Genion keeps your network top of mind after every install.
A direct conversation about your network, your locations, and where the growth opportunity sits.