A metric built on what your customers actually do. Real reviews, real referrals, real advocacy. Measured across every dealer in your network, in real time.
ACTIVE LOCATIONS
KEY VERTICALS
GRADE INFRASTRUCTURE
READY pLATFORM
The value of NPS was never in the score. The value is your satisfied customers behind it. Genion converts that goodwill into real advocacy, adding real commercial value, at every dealership, every day.
Collected weeks after the experience. With low response rates. Scores clustered in the high 80s across every OEM and industry for years… Tells you customers are satisfied. Doesn’t help them tell anyone else.
Meassured in real time at every dealer. Based on what customers actually do, reviews posted, referrals made, content generated and shared. Visible at head office. Directly tied to sales activity and compounds with time.
Most OEMs start with a pilot alongside existing infrastructure. Genion slots cleanly into existing systems. Genion Trust Score builds its own credibility. Transition and full integration happen when the data and results tell you it’s ready, not before.
Genion runs across a subset of dealers. NPS continuesunchanged. You watch both.
Dealers with higher Trust Scores show real gains. The data builds in real time, no longer theoretical.
Real dealer level insight, review gaps, referral rates, advocacy patters, social influence. They become visible for the first time.
On your timeline. With your own configurations. The Trust Score represents actual action and can stand alone when you’re confident in the outcomes.
Book a direct conversation with our founding team. No sales deck, just a discussion and look at what Genion surfaces for a network like yours.
We work selectively with OEMs who are serious about delivering trust-led performance for multi-location networks. If that sounds like you, we’d like to have a conversation.